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Support & technical assistance

At your service, our technical assistance team is trained in the joinery professions. They’ll help you with operations, answer your questions and help you with troubleshooting. They help to optimize your use of ELCIA software.

Ask any questions you may have, and get the answers you need, by contacting one of our twenty technicians.

Un support technique ProDevis pour vous aider au quotidien

Are you a dealer/installer?

The RETAILER Technical Service is open on 04 72 18 51 43 :

  • Monday, Tuesday and Thursday: 8am to 5:30pm
  • Wednesday: 8am to 12:30pm / 2pm to 5:30pm
  • Friday: 8am to 4.30pm

or servicetechnique@elcia.com

Are you a manufacturer?

The MANUFACTURER Technical Service is open on 04 72 18 51 13 :

  • Monday, Tuesday and Thursday: 8:30am to 12:30pm / 1:30pm to 5:30pm
  • Wednesday: 8.30am to 12.30pm / 2pm to 5.30pm
  • Friday: 8.30am to 12.30pm / 1.30pm to 4.30pm

or supportindustrie@elcia.com